Jaide Health, Inc. (“Jaide,” “we,” or “us”) provides a software-as-a-service application that facilitates translation and interpretation services between healthcare organizations and their patients (the “Services”). We also maintain a website that allows visitors to learn about our Services and communicate with us (the “Website”)
This Privacy Policy describes the personal information that we collect from users of our Services such as healthcare professionals and other healthcare organization staff, as well as visitors to our Website (collectively, “you”). This Privacy Policy also explains how we use and share that information, the choices you have, and how you can contact us if you have questions or concerns.
This Privacy Policy does not apply to information that we handle on behalf of healthcare organizations when we provide the Services, such as patient information. Patient information may be protected by various laws, including the Health Insurance Portability and Accountability Act, as amended, including its implementing regulations (“HIPAA”). We process patient information in accordance with our agreement with the relevant healthcare organization, including as a “business associate” under HIPAA, where applicable.
Your choices
Unsubscribe from direct marketing communications.
You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you.
Opt-out of interest-based advertising.
You may limit online tracking by:
- Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
- Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
- Platform opt outs. The following advertising partners offer opt out features that let you opt out of use of your information for interest-based advertising:
- Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do not track.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit
http://www.allaboutdnt.com.Data security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, please be aware that despite our efforts to protect personal information, no security measures are completely failsafe and we cannot 100% guarantee the security of your personal information against all forms of possible threats.
Data retention
We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Services and Website; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
Children
Our Services and Website are not intended for use by children without the consent of their parents or guardians. If we learn that we have collected personal information without the consent of the child’s parent or guardian as required by law, we will delete it.
Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail.